Warranties & Guarantees

Take the Risk Out of Buying a New Water Filter with Water2Drink’s “3-Way Consumer Protection Plan”

1) Lifetime Warranty on Stainless Steel & Plastic Housings

The Multipure Drinking Water System exterior stainless steel housing and plastic housing (canister) is warranted by Multipure for use and will be repaired or replaced at no charge, provided that the filter cartridge has been replaced at least once a year.

2) 12-Month Warranty on All Accessories

All exterior hoses and attachments on the Multipure Drinking Water System are warranted by Multipure for use and will be repaired or replaced at no charge.

3) 90-Day Satisfaction Guarantee

If, for any reason, you are not completely satisfied with your Multipure Drinking Water System, Multipure will refund 100% of the purchase price, excluding shipping and handling fees.

View the Multipure Triple Guarantee

Download a PDF copy of the Multipure Warranty here. (100Kb, PDF)

Multipure’s Warranty/Return Policy on Items Other Than Multipure Drinking Water Systems


  • Warranty: 12 months
  • Return policy: 90 days

    Emergency Kit

  • Warranty: N/A
  • Return policy: 30 days; all items must be returned unopened


  • Warranty: 30 days
  • Return policy: 30 days

    Hose and Diverter Valve

  • Warranty policy: 12 months
  • Return policy: N/A


  • Warranty: N/A
  • Return policy: 30 days

    Replacement Filters

  • Warranty: 30 days
    Return policy: N/A
  • Note: On the return policy, customer will receive refund minus the shipping and handling fees paid.

    Multipure Independent Builder Logo

    Water2Drink.com is an
    Independent Builder
    for Multipure Products.

    Multipure's Solid Carbon Block Filters provide clean, delicious, healthier water for drinking, cooking, beverages, food preparation, and more. And refreshing Multipure water is available whenever you need it, right at your kitchen sink. Multipure’s exclusive three-stage, compressed, activated solid carbon block filter does not remove healthful minerals, but it does reduce a wide range of contaminants of health concern.

    All units include hardware and materials needed for installation, and the filter is easy to replace. Plus, Multipure Drinking Water Systems come with a 90-day money-back guarantee, a lifetime warranty on the housing, and a one year warranty on all accessories.

    Why Multipure & Water2Drink?

    1Superior Performance

    Multipure Drinking Water Systems reduce a greater number of contaminants of health concern when compared to competitive products. Multipure leads the industry in reducing contaminants, constantly innovating and improving filter performance.

    2NSF Tested & Certified

    Multipure Drinking Water Systems are performance tested and certified by NSF International. This independent certification guarantees that the products will live up to your expectations and deliver the protection your family wants and needs.

    3Lifetime Warranty

    Multipure stands behind its products with the best warranty in the industry and a satisfaction guarantee. The filter housings come with a Lifetime Warranty – your lifetime – and a 90-day money-back satisfaction guarantee.

    4Expert Customer Service

    Water2Drink provides expert customer service to assist you in evaluating your personal drinking water concerns, and help you determine the Multipure Drinking Water System and accessories that are best suited to satisfy your individual needs.