Multi-Pure®'s Dedication to Excellence...Triple Guarantee

LIFETIME - Stainless Steel and Plastic Housing Warranty
For models using stainless steel or plastic housings, the housing (canister) is warranted for use for the lifetime of the unit and will be repaired or replaced at "NO CHARGE". Please note that this guarantee is dependent upon you replacing the filter at least once a year.

90 DAYS - Satisfaction Guaranteed*
If for any reason you are not completely satisfied with your Multi-Pure® Drinking Water System, Multi-Pure® will refund 100% of the purchase price.

12 MONTHS - Accessories Warranty
All exterior hoses and attachments are warranted for use and will be repaired or replaced at "NO CHARGE."

View the Guarantee
Download a PDF copy of the Multi-Pure® Warranty here. (100Kb, PDF)

Guaranteed Quality

Multi-Pure® Drinking Water Systems are made of Food and Drug Administration approved materials. Multi-Pure® Systems are designed to be used on treated water systems; they are not intended to be used where the water is microbiologically unsafe or with water of unknown quality without adequate disinfection before or after the unit. The System may be used for cyst reduction on disinfected waters that may contain filterable cysts.

Multi-Pure® warrants its System housings to be free of defects in material and workmanship for use under normal care for a period of: STAINLESS STEEL housing -lifetime; PLASTIC housing - lifetime. Multi-Pure® filters (cartridges) are warranted for defects in material and workmanship for use under normal care. For optimum performance, filter cartridges require periodic replacement dependent upon use, type, and level of contaminants in local water (up to 750 gallons of drinking water; up to 1200 gallons with capacity meter); therefore, it is recommended that filters be replaced annually or sooner if needed.

* Applicable in U.S. and Canada only. For areas outside of U.S./Canada, please consult your local dealer/distributor regarding guarantees.